Job Posts

Client Experience Specialists

Client Experience Specialists

Closed

DIOM HOLDING COMPANY

Riyadh, Saudi Arabia

JOB-001698

Job type Full Time

2 years of experience minimum required.

Riyadh, Saudi Arabia

Tuesday, 30 Sep, 2025 last apply date

•Guest Management: Welcome guests and direct them to the appropriate person. Act as the initial point of contact for guest inquiries, ensuring timely and helpful support.


•Manage Space Systems: Oversee access control and CCTV systems.


•Supervising Cleaners and Baristas: Ensure cleaning standards and kitchen SOPs are followed.


•Space Inventory Management: Collaborate with the purchasing team to manage all office supplies (cleaning tools, stationery, F&B, etc.).


•Maintenance Requests: Report facility issues to the maintenance team and follow up until resolved.


•Upselling & Additional Requests: Proactively offer clients additional services or products and handle any extra service requests in coordination with the concerned departments.


• Documentation and Reporting: Maintain accurate records of client interactions and facility activities. Generate reports with client feedback and insights to support continuous improvement.